Between us we have over 60 years of experience in the care sector, with 50 of those being within the community. We are all very passionate about what we do, and have worked together for many years. We aim to provide the highest standards of care. To achieve this we provide the training and the support to our staff to ensure they have the knowledge and skills they will need. They would have undertaken a DBS ( police check) , and a induction process, which would involve going out with a senior member of staff to see clients, to ensure they are competent and confident in the tasks involved and that we are happy with their progress.  

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• Fully trained, reliable, and caring staff.

• A person centred care plan all about you and what you like to achieve having the support and care from us.

• Times, days and durations that work for you.

• We provide a 15, 30, 45 minute call and more. All depending on your needs and support.

• We are flexible and understand things change and we will change with you.

• 24 hour phone service, answered by a senior member of staff.

• Introductions to care workers, as no one should have a stranger at the door.

• We are very aware that care workers can be held up, with emergencies or traffic, we allow a 15 minute window, if your care worker is going to be later than 15 minutes you will receive a phone call. 

• Fair charge rates, that reflect on the staffs pay. As we pay enhancements for staff on weekends and evenings.