Ivy Grace Home Care

Your Local Community Care Agency

Caring

Respect

Dignity

Loyal

Kind

Choice

Inspiring Better Health

At Ivy Grace Home Care we are a company that truly cares and treats people with respect, kindness and dignity.

We are based in Thorpe-Le-Soken in Essex. We cover the whole of Tendring area.

Phone us today for an free no obligation assessment.

o1255 441155

About us and our commitment to you

We started Ivy Grace Home Care, because we felt there was a need for home care in our community.

Between us we have over 60years in the industry, 40 of those out in the community.

It is our goal to meet and exceed the needs of individuals who wish to remain in their homes, but cannot without some form of assistance.

We not only want to make a difference in our service users' lives, but in their family's lives as well. We believe every voice counts and want to be a care company with a difference.

At Ivy Grace Home Care we are committed to our service user’s health, quality of life and wellbeing.

Ivy Grace Home Care is committed to providing high-quality, person-centred Care to our service users to assist them in leading dignified and independent lives in the comfort and safety of their own homes.

We want you to feel confident and safe with the carers providing your care. We carefully hand pick our staff to ensure we are providing the best carers. Each carer undertakes extensive checks and training. Your carers are introduced so you will never have a stranger at your door. Ivy Grace carers deliver compassionate and customizable services to each service user. Our care system allows us to provide you with a family portal so you can see exactly what care our carers have delivered on that day.

Fully trained, reliable, and caring staff.

A person centred care plan all about you and what you like to achieve having the support and care from us.

Times, days and durations that work for you.

We provide a 15, 30, 45 minute call and more. All depending on your needs and support.

We are flexible and understand things change and we will change with you.

24 hour phone service, answered by a senior member of staff.

Introductions to care workers, as no one should have a stranger at the door.

We are very aware that care workers can be held up, with emergencies or traffic, we allow a 15 minute window, if your care worker is going to be later than 15 minutes you will receive a phone call.

Fair charge rates, that reflect on the staffs pay. As we pay enhancements for staff on weekends and evenings.

What to expect from us...

A World of Services without having to Leave your home!

Coronavirus ( COVID 19)- Information.

Our main goal is to ensure that all of our service users and staff remain as safe as possible. We are doing our utmost to ensure that the guidance and procedures that we put in place follow the latest advice from the Government and Public Health England. This includes the adequate provision of personal protective equipment (PPE) – aprons, gloves, face masks and face shields. We want to be completely transparent with you so that you can feel reassured that your health and safety are paramount to us and have the knowledge that you’re being looked after properly. To find out more visit the government website, link below.